leather care

  • Keep leather dry and avoid prolonged exposure to water

  • If wet, allow it to air dry naturally — do not use heat

  • Condition occasionally with a quality leather balm or oil

  • Store in a cool, dry place away from direct sunlight

  • Clean gently with a soft, dry or slightly damp cloth

  • Regular use enhances natural patina and character

warnings
disclaimers

  • Color transfer may occur, especially with darker or new leather

  • Avoid contact with light-colored fabrics and surfaces

  • Do not expose to excessive heat, moisture, or chemicals

  • Leather may darken, soften, or change over time with use

  • Natural marks, scars, and color variations are inherent and not defects

  • Each item is handmade; slight variations in size, shape, and finish are expected

  • This product is not waterproof or water-resistant

  • Not intended for heavy-duty or extreme use conditions

  • Keep away from sharp objects that may scratch or damage the surface

  • Avoid contact with oils, perfumes, alcohol-based products, and dyes

  • Use of third-party conditioners or products is at your own discretion

  • Not designed for use by children or as a toy

  • Keep away from pets; leather may be damaged by chewing or scratching

  • Suwan Handmade is not responsible for damage caused by misuse, improper care, or normal wear and tear

  • By using this product, the customer acknowledges the natural and evolving characteristics of genuine leather

 FAQs

 

  • Yes. Every piece is cut, stitched, and finished by hand. No mass production, no shortcuts—just time, patience, and craftsmanship in every item.

  • Each hide is unique. Natural marks, slight color variations, and texture differences are part of full-grain leather and make every piece one of a kind.

  • Your leather will develop a rich patina—darkening, softening, and gaining character with use. It’s designed to look better the more you carry it.

  • Keep it dry, avoid harsh chemicals, and condition occasionally. With simple care and regular use, your piece will last for years.

  • Each item is made by hand. Please allow time for crafting before shipment. Processing times may vary depending on current workload, but you’ll be updated every step of the way. Once shipped, delivery times depend on your location.

  • Handmade takes time. Every cut, stitch, and finish is done by hand using premium materials—not machines or mass production. You’re not just buying a product, you’re investing in craftsmanship, durability, and something truly one of a kind.

shipping and return

 

SHIPPING

All items are made by hand and crafted to order.
Please allow processing time before shipment, as each piece goes through cutting, stitching, and finishing with care.

  • Processing times may vary depending on order volume

  • Once shipped, delivery times depend on your location and carrier

  • Tracking information will be provided once your order is dispatched

We take great care in packaging to ensure your piece arrives safely.

Returns & Exchanges

Due to the handmade nature of our products, all sales are generally final.

However, if there is an issue with your order:

  • Contact us within 7 days of delivery

  • Items must be unused and in original condition

  • We will review each case and do our best to make it right

Repairs & Support

We stand behind our work.

If your item experiences issues due to craftsmanship, please reach out.
We’re happy to assess repairs and help extend the life of your piece.